FAQ

We have answers to all your questions!

In order to serve you faster, we’ve attached an FAQ list that links to the answers to your questions so you no longer have to wait for a response to your question.

If your question is not on the list or if is regarding an issue with your order (fix, change, cancel or return/refund) we will get back to you with a tailored response within 24 hours.

HOW CAN I CHANGE MY SHIPPING ADDRESS?

By default, the last used shipping address will be saved into to your Sample Store account.
When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

HOW CAN I TRACK MY ORDERS & PAYMENT?

After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you after the receipt given from Silky and Sassy.

HOW DO I MAKE PAYMENTS USING PAYPAL? HOW DOES IT WORK?

Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to Samplestore.com system for your order. It’s fast, easy & secure.

About Us

In 2012, we set out on a mission to provide quality hijabs and accessories in Canada. Today, our products are reaching customers around the world. Our product variety is very diverse, as we are continuously expanding our product range to include the latest trends in fashion.

Why Shop With Us

Large Collection, fully stocked with over 200 hijabs and other items.

Fair Pricing, reasonable prices for retail and wholesale. We ship worldwide.

Quality Brand, we've been selling premium hijabs since 2012

Safe Checkout, shop securly with cloud security and SSL Connection

Contact

Monday to Friday 9:00 AM - 5:00 PM

1-877-57SILKY (74559)

info@silkynsassy.com

3136 Mavis Rd. Suite 101 Mississauga, Ontario L5C1T9

Hijab Store 3136 Mavis Rd. Suite 101 Mississauga, Ontario L5C1T9